Data Handling Across bKash, Nagad, Rocket
When you open an account with 21 Wind, we ask for the basic details needed to run a sportsbook and casino account safely — your name, mobile number, and the payment channel you plan to use, whether that's bKash, Nagad or Rocket. We record transaction references
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for each deposit and withdrawal so support can trace a payment if a bKash or Nagad transfer doesn't match your account balance, but we don't store your wallet PIN or app password anywhere on our side. Session data — device type, login time, IP address —
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helps us flag unusual account activity, the same way a bank flags a login from a new phone. Cookies on the site keep your language setting and lobby preferences between visits; you can clear these through your browser at any point without losing your account. How
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long we hold this data, and what rights you have over it, depends on your local law and the eligible regions where 21 Wind operates. If you're logging in from outside a supported region, some data-handling terms may differ, so check your local regulations before you
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rely on any section of this policy as final. We don't sell your account data to outside marketers. Payment processors for bKash, Nagad, and Rocket only receive what's needed to confirm a transaction, nothing more. If you want a copy of your data or want an
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entry corrected, our support team can walk you through the request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.